Remote Monitoring Service for Network Devices | ADI Global
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    Monitor unlimited remote networks and devices with the Capture Remote Monitoring service from ADI. This service can help minimize downtime and reduce the need for truck rolls when you monitor network devices and address issues remotely. You can also expand your service offering and add a recurring revenue stream.

    If you're like many installers and integrators, you may be working reactively when it comes to troubleshooting and addressing device outages and failures. When you send technicians to onsite visits with minimum information of what could be wrong, you could be wasting time and money. A truck roll is often the most expensive part of your business. Remote monitoring can save time and money by helping reduce some of these truck rolls.

      Monitor networks and devices remotely

      With Capture Remote Monitoring, a service provided by ADI, you can be sure of the status of any device on a network, ensuring that network devices run smoothly even after the initial installation. Our remote monitoring service gives you an instant view of whether devices are online, offline or somewhere in between — all without having to visit the job site. And if you do have to roll a truck, you'll know which devices on the network are having a problem before you go.

      This means you'll save time and money, and you'll be able to alleviate issues before the customer even knows something is wrong. By expanding your service offering, you also have an opportunity to start a recurring revenue stream.

      How it works

      For only $239 you will receive the Capture Remote Monitoring device and 12 months of remote monitoring service. Capture Remote Monitoring will identify any device with an IP address on a network and alert you if a device or the network has an issue that requires attention. After activating your license, you'll be able to monitor devices remotely along with access to a dedicated support team.

      1. Purchase the monitoring device and 12-month license key together.
      2. View our demo to see how to set up your Capture account, install your first Capture Remote Monitoring device, activate your subscription and begin monitoring devices from the platform.
      3. Activate the license at capture.adiglobal.com.

      Sign up for a demo

      Get a deeper look at Capture Remote Monitoring before you commit. Register now to attend an upcoming webinar about how our remote monitoring service works.

      Register Now

      Additional device support

      Looking for other ways to reduce costs and save time? Let us handle programming for your products. Device Programming service helps you avoid out-of-box failures and reduce labor costs.

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      Other services

      In addition to device support, ADI offers a full suite of services that can help you alleviate your workload and make installations easier and more efficient.

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      Contact Us

      Fill out the form below to contact an ADI representative to purchase Capture Remote Monitoring or get support from our expert team.