Order Online and Pick Up at Your Local Branch

When and how are pickup orders processed?

Orders are processed the same business day if placed on a weekday before 4 p.m. local time. Orders placed on weekends, holidays and weekdays after 4 p.m. will not be ready until the next business day.

We ask that you wait until you receive an email confirming your item is ready for pickup to visit your branch.

Can I select Pick Up in Branch for an item that is not in stock?

Yes. Most products at ADI can be picked up at your local branch. However, please note that if you order an item that is not currently in stock at your local branch, and you select today's date for pickup, your item will not be available.

Products that are not in stock when you place your order will be ready for pickup when that item becomes available. We will email you to let you know when it's ready for pickup.

What if some products in my order are in stock at my pickup branch and others are not?

The products that are in stock at your selected location will be available on the day you choose for pickup. Items that are not in stock at the location at the time of order will be able to be picked up when that product arrives at your branch. We will email you each time products become available for pickup.

What if I don't pick up my order on the day I selected?

We will hold your items for pickup for five business days. If you miss your branch pickup window, we will cancel and restock the order. You will be credited for the order. Please re-place your order to schedule another pickup.