Logitech 994-000149 1-Year Select Plan for Medium to Large Rooms
Logitech 994-000149 1-Year Select Plan for Medium to Large Rooms
- Enjoy 24/7 enterprise-grade technical assistance within an hour. Logitech Select gives you direct access to a Tier II expert for fast issue resolution.
- A familiar voice every time you get in touch. For customers with 50+ licenses, Logitech Select includes a Designated Service Manager who will act as a primary technical point of contact.
- Logitech Select covers all products in Select-enabled rooms and includes product replacements for up to five years (products must be under an active warranty at the time of purchase).
- Enjoy 24/7 enterprise-grade technical assistance within an hour. Logitech Select gives you direct access to a Tier II expert for fast issue resolution.
- A familiar voice every time you get in touch. For customers with 50+ licenses, Logitech Select includes a Designated Service Manager who will act as a primary technical point of contact.
- Logitech Select covers all products in Select-enabled rooms and includes product replacements for up to five years (products must be under an active warranty at the time of purchase).
.jpg)
- Enjoy 24/7 enterprise-grade technical assistance within an hour. Logitech Select gives you direct access to a Tier II expert for fast issue resolution.
- A familiar voice every time you get in touch. For customers with 50+ licenses, Logitech Select includes a Designated Service Manager who will act as a primary technical point of contact.
- Logitech Select covers all products in Select-enabled rooms and includes product replacements for up to five years (products must be under an active warranty at the time of purchase).
Please sign in to view pricing and availability and to add to cart.
Product Overview
A COMPREHENSIVE SERVICE FROM A PARTNER YOU KNOW & TRUST!
Logitech Select is a comprehensive service plan that delivers enterprise-grade reliability, continuity, and peace of mind through one expert provider. It provides 24/7 support, a dedicated Customer Success Manager, accelerated RMA, onsite spares, advanced Sync analytics including customizable alerts through ServiceNow integration.
FEATURES FOR ENTERPRISE-GRADE PEACE OF MIND
24/7 Enterprise-Grade Support
Logitech Select's 24/7 enterprise-grade technical support provides the right level of assistance fast - anytime/anywhere.
Dedicated Customer Success Manager
The Customer Success Manager is a trusted partner that knows your business and serves as a single point of contact who will support and address your meeting room needs.
Advanced RMA
Advanced RMA aims to deliver next business day replacements5 for Logitech products under warranty to minimize downtime.
Instant RMA
Our service provides a set of onsite spares for quick activation and rapid resolution. It's the fastest product replacement possible.
Logitech Sync InsightsInform Optimization
Sync helps manage and monitor the health of your video collaboration solution. Enhanced Sync with Logitech Select delivers insights on room usage and occupancy allowing you to optimize your video collaboration solutions.
ServiceNow WorkflowIntegration
Logitech Sync makes it easy for IT to monitor and manage meeting room devices. Through its ServiceNow integration, push notifications like device disconnections alert IT so they can seek support to resolve any issue quickly.
WHY PURCHASE LOGITECH SELECT
PROTECTS YOUR INVESTMENT
When deciding on your video collaboration solutions, you made a significant investment to keep your business connected and innovating. For less than the price of one, in-room video conferencing camera, Logitech Select delivers a robust return on your investment with services and premium insights that will maximize uptime and save you money by eliminating unexpected replacement costs.
DESIGNED & DELIVERED BY EXPERTS
As the market leader in video collaboration solutions, who better than Logitech to deliver premium, expert service to help you recover from downtime more quickly and efficiently while providing peace of mind.
SIMPLE, YET COMPREHENSIVE
Logitech is all about simplicity, ease of use, high quality, and value in what we deliver. This simple, yet comprehensive service allows you to receive expert support from one vendor that will help you resolve any issues, hardware or software, that may unexpectedly arise with your video collaboration solutions.
NEXT LEVEL SUPPORT
While Logitech provides basic business support with all our solutions, we wanted to provide a comprehensive service that is more responsive to what our customers want and need. See the chart below to see how our service plans have evolved to better service your video collaboration solutions.
Main Features
- Enjoy 24/7 enterprise-grade technical assistance within an hour. Logitech Select gives you direct access to a Tier II expert for fast issue resolution.
- A familiar voice every time you get in touch. For customers with 50+ licenses, Logitech Select includes a Designated Service Manager who will act as a primary technical point of contact.
- Logitech Select covers all products in Select-enabled rooms and includes product replacements for up to five years (products must be under an active warranty at the time of purchase).
- Select's advanced RMA aims to deliver next-business-day replacements for Logitech products under warranty to minimize downtime.
- Logitech Select provides a set of onsite spares for quick activation and rapid resolution. It's the fastest product replacement possible by purchasing a service plan for 50 or more rooms.
- Get all premium Logitech Sync features such as issue alerts and ServiceNow integration to proactively solve issues, plus real-time analytics for meeting room utilization.
- Sync Remote UI Access lets you interact with Logitech devices directly as if you were in the room. You can easily manage device setup or update settings from your browser.
- Deploy Logitech room booking with Tap Scheduler to enable teams to easily find and book rooms, and help employees navigate the office through customized maps.
General Information
Specifications
-
ADI Part Number 7H-994000149 Brand Name Logitech Manufacturer Logitech Manufacturer Part Number 994-000149 Product Type Select Service
-
Product Supported Logitech Room Solutions
Provided Support Dedicated Customer Success Manager, Email Support, Integration, Phone Support, Return Merchandise Agreement (RMA)
-
Limited Warranty 1-Year