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Becoming a Customer

Learn more about the process of registering as an ADI customer

Become A Customer FAQs

Thanks for your interest in ADI. Our customers are licensed installers and dealers only; ADI does not sell direct to end users. Get started by visiting our Become a Customer page and filling out an application.
You will get immediate online access to browse products following your customer application by receiving an email with login information. You will be able to place orders through the ADI website or the ADI mobile app only after our team verifies your company information within 1-2 business days. During this process, you may hear from an ADI representative.
Yes, our customers have two options for credit based on their annual sales and estimated credit spend. Following your customer application, you may also apply for a credit limit under $25,000 or a credit limit over $25,000. You will receive an email from our credit department when your application is approved.

See more about credit
No. While you do not have to maintain a certain level of spending to become or remain an ADI customer, our AV customers are eligible to receive special rebates and membership rewards when they purchase a minimum of $50,000 annually of AV products manufactured by program vendors from ADI. Learn more about our AV Elite program.

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Become a Customer Today

Licensed installers and dealers, visit our Become a Customer page and fill out an application to get started.


Website How-to Videos

Learn how to use the Digital Branch to manage your account, place orders and more.


Online Account Benefits

For more than 25 years, ADI has been the leading security and low-voltage distributor professionals rely on.