Fluke Networks' Gold Support is the comprehensive support and maintenance program that offers expanded coverage for Fluke Networks' products and accessories. It provides a premium level of support to minimize business downtime and ensure a high return on your investment.
Gold Support members enjoy the following privileges:
- Software and firmware upgrades---Your product will never be out of date. You'll receive access to all software upgrades via "My Account" , giving you the latest functionality, improving technical efficiency and troubleshooting. Upgrades also include Management Information Base (MIB) library updates for applicable products.
- Unlimited 24x7 technical support---Extend the expertise of your staff. Gold support includes priority access to our world class Technical Assistance Center (TAC) via members-only phone numbers. Our centers in Eindhoven (NL) and Seattle, WA (USA) employ a full staff of highly trained technical experts that are on call, including weekends and through the night when most network changes are implemented, to answer complex troubleshooting questions.
- Unlimited access to Fluke Networks Knowledge Base---You'll have an open door to valuable proprietary information we've gathered from helping customers over the years. It also includes helpful technical articles written by our experts.
- Members-Only promotions---Your membership qualifies you for "Members Only" promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.
- Training opportunities---As a Gold Support Member, you have access to our growing library of online training materials, including on-demand training videos and webcasts via MyAccount at www.flukenetworks.com/myaccount
Name : Fluke GLD-DSX-5000QI DSX Series DSX2-5000QI or DSX-5000QI, 1 year Gold Support , Fluke
Category : Network Testers
UPC Code : 754082113935
Country of Origin : United States. Country of origin is subject to change.
ADI Part Number : HW-GDDSX5000
Brand Name : Fluke Networks
Manufacturer : Fluke Networks
Manufacturer Part Number : GLD-DSX-5000QI
Product Type : Service
Service Name : Gold Support - Extended Service
Product Supported : <b>Fluke Networks DSX-5000Qi CableAnalyzer which Includes:</b><br /> <ul> <li>Versiv Mainframe</li> <li>Smart Remote</li> <li>OLTS Quad</li> <li>Fiber Inspection</li> </ul>
Provided Support : Firmware Upgrade, Knowledge Base Access, Parts Replacement, Phone Support, Repair, Software Upgrade, Training
Service Characteristic : Parts & Labor
Service Description : 24x7
Service Duration : 1 Year
Service Main Type : Maintenance
Service Sub Type : Electronic and Physical