Minimize downtime and recover from issues quickly with 3-Year Same Day Onsite Service for LED Products from Samsung. Featuring 3 years of coverage, this manufacturer service plan includes parts and labor. Plus, get back up and running fast thanks to same day onsite service. Same Day Onsite Service Minimize downtime with same day onsite service or exchange, seven days a week via a dedicated hotline. Please note, for same day onsite service or exchange, calls must be received by noon local time. Holidays are excluded from same day service. Tech-Assisted Exchange This service plan includes tech-assisted exchange of modules and components. If required, the technician removes the original module, installs replacement, and ships the non-working module to Samsung. Installation details, such as display location and specification, are required before an exchange.