BTX Technologies was acquired by ADI Global Distribution in 2023, and its operations have been fully integrated into ADI. All sales, support, and services are now provided by ADI Global Distribution.

Yes, an ADI account is required to place orders and access pricing, inventory, and support. If you need assistance accessing your ADI account, please contact: [email protected] for assistance.

You can view your past BTX orders and invoices from the last two years by logging into your ADI account dashboard at adiglobaldistribution.us. Having trouble finding an invoice? Email [email protected] for assistance.

You can place an order in-store, online or via the ADI Mobile app.

ADI accepts returns for credit on the customer's account on new, unopened products within 30 days of purchase. Products must be in their original package and in new condition. For more information on returns, visit our returns page here.

• Shipping and pick up options
• Standard shipping policy
• Free ground shipping

You have multiple options to pay your invoice:

• Online: Log in to your account and view invoices under the "My Account" section on https://www.adiglobaldistribution.us/
• By Mail: Send your check to the lockbox address listed on your invoice
• In Person: Visit your local ADI store to make a payment

Additional invoice questions? Click here or email us at [email protected]

For custom orders, contact [email protected] for assistance.